Voice agents that handle customer calls end-to-end. Built on Amazon Connect, powered by Agentic AI.
Your customers don't want to press 1 for sales and 2 for support. They want to talk naturally and get things done.
Experience what an AI voice agent sounds like. This demo showcases the natural, conversational interactions we build for clients using AWS-native voice AI.
Not just answering questions. Taking action.
Handle account enquiries, process payments, update details, and resolve complaints. All through natural conversation with full system access.
Proactive outreach for payment reminders, appointment confirmations, satisfaction surveys, and renewal notifications. Scaled without adding headcount.
Serve customers in their preferred language without maintaining multilingual agent teams. Real-time translation with cultural awareness.
Every interaction recorded, transcribed, and scored. PCI-DSS compliant payment handling. FCA Consumer Duty adherence verified on 100% of calls.
Live dashboards showing resolution rates, sentiment, call duration, and agent performance. Identify trends and optimise continuously.
When human expertise is needed, agents transfer with full context: conversation summary, customer data, and recommended next steps. No cold transfers.
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Enterprise-grade AWS services working together to deliver intelligent voice experiences.
Cloud-native contact centre with telephony, routing, and omnichannel capabilities. Pay-per-minute pricing with no upfront commitments.
Speech-to-speech AI that replaces traditional IVR pipelines. Natural voice conversations with low latency, interruption handling, and multilingual support in a single model.
Foundation models that power reasoning, decision-making, and context-aware responses. The brain behind every interaction.
Managed runtime for deploying and scaling voice agents in production. Built-in observability and session management.
AI voice agents deployed for a European financial services group handling 10,000+ monthly interactions.
We'll analyse your operations and show you exactly what AI agents can handle autonomously - and what it will save you.
Book a Discovery Call