The agentic CX partner
for Amazon Connect

This page is for AWS account teams. Fixed-price agentic voice, email and chat delivery, transactable through Marketplace against your customer's committed spend, with MAP and PoC funding coordinated by us.

Download the co-sell sheet
AWS Advanced Partner Amazon Connect Delivery Managed Service Provider Public Sector
Top 3 Agentic AI Partner, EMEA
15+ Connect Deployments
1,000+ Agents Deployed
10+ Years on AWS
View our AWS Partner Profile →

Agentic CX your customer can actually buy this quarter

Most agentic AI conversations stall in procurement or in a scoping exercise nobody funded. Ours are priced, transactable and fundable, which is usually the difference between a deal this quarter and a deal next year.

Register the opportunity through ACE and we will work it with you. We do not approach your customer outside the engagement.

Published prices 3 packages

Fixed scope and a fixed number, from a four week single channel build upward. Nothing in the deal waits on a scoping exercise. See the packages.

Marketplace and committed spend

Transactable through AWS Marketplace, so the spend draws down your customer's EDP commitment rather than competing for new budget. Private offers available on the implementation listings.

Funding we coordinate

MAP for contact centre migration and modernisation, and up to $25,000 in credits for an agentic AI proof of concept. We handle the application and the delivery evidence.

What you are putting your name to

You are the one who has to believe this reaches production. We publish the standard we build to, including the exclusions, so you can check it before you recommend us.

Built on Bedrock, AgentCore, Strands Agents, Amazon Connect and Nova Sonic, in FCA regulated environments. The architecture is on how it is built, the limits are on what breaks, and the measurement definitions are on how we measure.

Ten production gates published

Fallback, p95 latency under load, evaluation on every release, context carrying handover, a baseline before go live, containment with exclusions, decision replay, vulnerable customer handling tested in a live call, and a closed security review.

In production, not in a demo

An email agent handling 2,400 emails a month at 92 percent classification accuracy across 13 queues, live in four weeks. A multi agent collections platform across voice, SMS and email with real time compliance monitoring, live in eight weeks.

Amazon Connect delivery

Fifteen Connect deployments as Rel8 CX Ltd, including multi brand platforms, a challenger bank migration with zero customer disruption, and full stack environments for a UK retail group's bank.

On AWS Marketplace

Listed so your customer can buy without onboarding a new supplier, and so the spend counts against their existing AWS commitment.

Working an opportunity we could help with?

Tell us the customer, the channel and the timeline. We will come back with scope, a price and whether MAP or PoC funding applies.

Download the co-sell sheet

One page: packages, prices, funding routes and what is already in production.

Need more detail? Request the full pack, or email hello@rel8.cx. Buying rather than selling? See the packages and prices.