Recorded demo call

Watch a 7 minute I&E call

An AI agent runs the Income and Expenditure call with a customer in arrears and hands back a completed Standard Financial Statement, with your people handling the exceptions. Names and lender are fictional.

What to watch for

The moments a compliance team will ask about

0:13 The agent says it is automated and offers a person.
0:50 No payment is asked for during the I&E.
2:08 A wellbeing flag is set and carried through to the end of the call.
3:02 Universal Credit that is still pending is not counted as income.
4:01 The customer is unsure of a figure, so the agent offers a typical one and the customer confirms it.
6:54 SFS complete: £485 left over each month, £150 a month proposed for review, review booked for January 2027.

Pilot

Test it on 500 of your own I&E calls

We are looking for three UK collections and recoveries teams to measure it against their current process: completion, handling time, data quality, human intervention and customer experience. You pay only for completed SFSs.

Talk to us about a pilot

Have a process an AI agent could run?

Arrears calls, payment arrangements, complaints triage, customer emails. Talk it through with an engineer and get a straight answer on the call: whether it is feasible, how long it takes and roughly what it costs.

30 minutes, free, no obligation. Or email hello@rel8.cx